Return Policy

Return Policy

 

Please e-mail all questions and inquiries to levelupus.customer@gmail.com or through our contact us page.

All our apparel are delegated to a print-on-demand company, which means all products are unique and produced only once ordered. This also means that returns and exchanges are not supported by the company. But you may e-mail me with your invoice number and name and I will try my best to work something out with you within 30 days of purchase.

Any discounted items are final and cannot be returned.

All TCG products are final. No refunds or exchange for these products. Pre-order products of TCG must be cancelled before shipped and a 10% restocking fee will be charged.